CONTACT BAKED BAGS UK

WE’RE HERE TO HELP.

Questions about an order, delivery, products or anything else? Send us a message and our support team will get back to you.

Email us support@bakedbagsuk.com

Typical response time Within 1–2 working days

Support hours Monday–Friday, 9:00–17:00

SEND A MESSAGE

HOW CAN WE HELP?

Complete the form below. When you press send, your email app will open with your message prepared for our support team.

Full name * Please enter your name.

Email address * Please enter a valid email address.

Phone number

Order number

What is your enquiry about? * Please choose an enquiry topic.

Your message * Please enter your message.

I confirm the information provided is accurate and I agree that Baked Bags UK may use it to respond to my enquiry.

Your email app should now open with your message prepared.

Email app not opening? Email support@bakedbagsuk.com directly.

BEFORE YOU MESSAGE

QUICK ANSWERS

WHEN WILL I RECEIVE A REPLY?

We aim to respond within one to two working days. Replies may take slightly longer during busy periods, bank holidays or major promotions.

WHAT INFORMATION SHOULD I INCLUDE ABOUT MY ORDER?

Include your order number, full name, checkout email address and a clear description of the issue. For damaged or incorrect items, photographs are also helpful.

CAN I CHANGE OR CANCEL AN ORDER?

Contact us as soon as possible. We cannot guarantee changes once an order has entered processing or has already been dispatched.

HOW DO I ASK ABOUT A RETURN OR REFUND?

Select “Returns or refund” in the form and include your order number, the item involved and the reason for your request. Please review the returns policy before sending anything back.

DO YOU ACCEPT WHOLESALE ENQUIRIES?

Yes. Choose “Wholesale enquiry” and tell us about your business, location, website and the products you are interested in.

STILL NEED HELP?

OUR SUPPORT TEAM IS ONLY AN EMAIL AWAY.

EMAIL SUPPORT